Privacy Policy
Last updated: December 15, 2024
Table of Contents
At WonderQuest, we understand that your family's privacy is paramount. This Privacy Policy explains how we collect, use, protect, and share information when you use our services. We are committed to transparency and giving you control over your personal information.
Privacy-First Design
WonderQuest was built from the ground up with privacy as a core feature. We collect only the minimum information necessary to provide our service and never share personal data with third parties for marketing purposes.
1. Information We Collect
Information You Provide Directly
- Account Information: Name, email address, password, and billing information for subscription management.
- Child Profiles: Child's name, age range, reading level, interests, and preferences to personalize stories.
- Usage Preferences: Story preferences, values settings, language choices, and accessibility options.
Information We Collect Automatically
- Reading Analytics: Reading time, story completion rates, vocabulary progress, and engagement metrics.
- Technical Information: Device type, operating system, app version, and IP address for service optimization.
Information We Do NOT Collect
- Location data or GPS coordinates
- Audio recordings or voice data
- Social media or third-party account information
- Behavioral tracking across other websites or apps
2. How We Use Information
Primary Uses
- Story Personalization: Creating age-appropriate, personalized stories based on your child's interests and reading level.
- Progress Tracking: Monitoring reading progress, vocabulary growth, and comprehension development.
- Service Improvement: Enhancing our AI algorithms, user experience, and educational effectiveness.
Communication
We use your email address to send important service updates, security notifications, and (with your consent) educational content and product updates. You can opt out of marketing emails at any time.
3. Information Sharing and Disclosure
Our Commitment
We do not sell, rent, or share personal information with third parties for marketing purposes. Your family's privacy is not for sale.
Limited Sharing Scenarios
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Service Providers
We work with trusted vendors who help us operate our service (hosting, payment processing, customer support). These partners are bound by strict confidentiality agreements and can only use your information to provide services to WonderQuest.
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Legal Requirements
We may disclose information if required by law, to protect our legal rights, or to protect the safety of our users or others.
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Business Transfers
In the unlikely event of a merger or acquisition, user information may be transferred as part of that transaction. You would be notified of any such change.
4. Children's Privacy (COPPA Compliance)
COPPA Compliance
WonderQuest fully complies with the Children's Online Privacy Protection Act (COPPA) and does not knowingly collect personal information from children under 13 without verifiable parental consent.
Parental Controls
- Parents have complete control over their child's profile and can view, modify, or delete any information at any time.
- All stories are reviewed by parents before being added to a child's library through our Parent Preview system.
- Children cannot share personal information or communicate with others through our platform.
Data Deletion Rights
Parents can request deletion of their child's information at any time by contacting us at privacy@wonderquest.app. We will delete the information within 30 days of receiving your request.
5. Data Security
We implement industry-standard security measures to protect your information:
Encryption
All data is encrypted in transit and at rest using AES-256 encryption standards.
Access Controls
Strict employee access controls and regular security training for all team members.
Monitoring
24/7 security monitoring and regular penetration testing by third-party security firms.
Backups
Regular encrypted backups ensure your data is never lost while maintaining security.
6. Your Rights and Choices
Data Rights
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Access and Portability
Request a copy of all personal information we have about you and your child in a portable format.
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Correction
Update or correct any inaccurate information in your account or child profiles at any time.
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Deletion
Request deletion of your account and all associated data. We will permanently delete your information within 30 days.
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Restriction
Limit how we use your information while maintaining your account and service access.
Communication Preferences
You can control what communications you receive from us:
- Essential service emails (cannot be disabled)
- Product updates and educational content (opt-in)
- Progress reports and reading insights (opt-in)
7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
WonderQuest Privacy Team
We will respond to privacy inquiries within 48 hours and resolve any issues within 30 days. For urgent matters concerning children's privacy, please mark your message as "URGENT - Child Privacy Request."
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by email and by posting the new Privacy Policy on our website. Changes will be effective 30 days after notification.
Current version: 2.0 | Last updated: December 15, 2024 | Next review: June 2025